A survey by Canstar has revealed that many Australians delay or avoids getting their vehicle serviced because they fear being ‘ripped off’ by mechanics. As a result, around 50% of the cars on our roads are not being serviced on time or correctly.
That’s a frightening thought, as non-maintained vehicles can develop serious problems with brakes, steering and suspension, which could end up in serious injury or even death for not only the driver but also his passengers and other road users.
As with so many things in life, the actions of the few tarnish the reputation of the many. Of course, there are bad mechanics; there are bad seeds in every walk of life. But you can be sure of finding an excellent mechanic on the Sunshine Coast if you know where to look, and what to avoid.
Mechanical Repair Service
The first big no-no has to be the unqualified mate who ‘knows a bit about cars’. Perhaps he does, but then perhaps he doesn’t and that could end up costing you a lot more. If you have a new or near-new vehicle that runs off a computer system, it’s definitely not a job for the amateur. ECUs – Electronic Control Units – require the correct computer diagnostics to find and fix faults.
When you’re looking for a reliable mechanical repair service there are a few steps you can take. Ask your friends and family where they go and check out online reviews for workshops near you. When it comes to car repairs and servicing, customers are very quick to comment when the job’s not done well.
Don’t feel awkward about visiting the workshop before booking your vehicle in. A good mechanical business with nothing to hide will be more than happy to chat with you and answer your questions. Look around and take note of what you see; if the place looks dirty and untidy that could reflect its work standard, too.
Mechanical Repairs Sunshine Coast
If the staffs are neat and tidy and busy working, it’s likely to be a very efficient set-up with good management. What type of cars is being worked on? If you spot prestige and new vehicles that’s likely to mean it’s a good workshop.
It also depends what type of mechanical repairs on the Sunshine Coast you’re looking for. If you drive a European car it’s best to take it to a European car specialist. No, that’s not just a trick to get you to spend more! European cars are quite different and the only people working on them should be trained specialists.
Ideally, the mechanics will have been trained in the UK by the car manufacturers. This applies to marquis such as Mercedes, Audi, Volkswagen, Land Rover and Porsche. Not only will they have the knowledge and skill but also the correct diagnostic tools.
This would also be the place to take your Citroen, Peugeot, Skoda and Alfa Romeo, as well as top-end marques such as Bentley, Rolls Royce and Maserati.
Another good indication of the quality of a mechanical repair service is whether they offer a free courtesy car and/or pick-up service. You shouldn’t have to queue up for a bus after dropping off your Porsche for a service!
Do they do log book servicing? We all know it’s a myth about having to take your car back to the original dealer to maintain your warranty. So, if the workshop you’re considering is equipped to do this they clearly have a good reputation.
Another indicator is the type of additional services they offer. For example, if they offer things like performance enhancement they must have some very skilled technicians on the team. It’s probably worth asking about improved fuel efficiency whilst you’re there.
#! Service Provider
A business that wants to be recognized as the #1 service provider for after-market vehicle care will go out of its way to ensure you receive the best; they wouldn’t risk their reputation doing a bad job. From the person at the end of the phone when you call to book to the technicians on the job, every part of your journey should be easy, relaxed and satisfying.
Hang on, you say, this type of quality service must be more expensive? Certainly, it will cost more than the mate who knows a bit about cars! It might also cost more than the dirty, disorganized workshop around the corner.
However, when you replace the word ‘cost’ with ‘value’, you’ll see it from a whole new perspective. What value do you put on having your pride and joy well cared for? What value do you put on your safety and that of your passengers? And do you want your car – a major investment – to hold its value?
Seriously, when you’re looking for mechanical repairs on the Sunshine Coast it pays to do the right thing.